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Welcome to The Ultimate Party Shop, Gloucestershire's leading Balloon & Fancy Dress party shop.  Located in Cheltenham & Worcester we have one of the largest selections of balloons and costume hire.  Ideal for all of your wedding, birthday, anniversary, fancy dress party, fancy dress night & fancy dress event needs.  

Postage & Shipping Prices

Delivery Options

Orders received as UK Express will be shipped the same day or next day depending on the time of order and quantity of business for the day and should be delivered to you within 2 to 4 days on average.

However and during peak trading times throughout the year (especially Halloween and Christmas), this may extend to shipment within 3 days with receipt within 3 to 5 days on average of order placement.

Please note that we are very aware of how important your order is to you. Please give yourself plenty of time to receive your order. If you have any concerns do not hesitate to contact us at 01242254480 and we will answer to our best ability. The reason we say this is that although service levels are guaranteed due to stock levels and busy times of year these times may slightly differ.

Albeit in the minority, in reality parcels can sometimes be delayed. We are more than happy to refund shipping costs on such occasions, but we cannot remedy your frustration.

UK Express (2 to 4 Days Average)

This is the most cost effective method of delivery! We send via Royal Mail using their FIRST CLASS recorded delivery service which requires a signature on reciept. Please note that this is not a guaranteed service as Royal Mail state that they "aim to deliver all First Class items the next working day".
£4.99 per order, no matter what item quantity, value or package dimension
Delivery times not guaranteed with no claim for loss until 15 days from posting.
Maximum £30.00 Insurance for loss or damage
Delivery days Monday to Saturday
Maximum 2KG in weight
Typically allow 2 to 4 days for delivery
You will need to collect from Post Office if no-one is available at delivery time to sign
Item will be returned to us if not collected from Post Office within 5 days
Proof of Postage and receipt available though no tracking service
100% UK coverage

UK Customer Collection

If you live or work close to our shop in Regent Street, Cheltenham or our shop in Angel Place, Worcester, you may purchase and collect your order from us within our normal shop opening hours. These are Monday to Saturday, 09.00am to 5.30pm.

'Customer Collect' orders are processed as a priority and are available for collection dependent on stock levels. Please allow 2-4 days for collection date, you will be notified when ready for pick up. Your order will be picked, packed and sealed to allow you to simply visit our shop and collect. The price for Customer collections is just £2.99
It is important to note that orders cannot be placed, returned or queried via the shop. All communications must be made through our web site.

EU Delivery Royal 1st Class Airmail (7 to 10 Days Average)

If you live within the EU you can now have products delivered to your home via Royal 1st Class Airmail for £12.99 per order, no matter what item quantity. Delivery time of 7-10 days is not guaranteed but a guideline given by Royal Mail.

USA & Canada Delivery Royal 1st Class Airmail (12 to 14 Days Average)

If you live in USA & Canada you can now have products delivered to your home via Royal 1st Class Airmail for £14.99 per order, no matter what item quantity. Delivery time of 7-12 days is not guaranteed but a guideline given by Royal Mail.
It is important to note that orders cannot be placed, returned or queried via the shop. All communications must be made through our web site.
Any difference in prices or products ordered via our site compared to the shop cannot be altered. Should you see something in the shop that you would rather, you will still have to officially return your item through the website channels of authorisation as in store staff will not have been trained in this respect as it is not part of their daily duties.

What's Included In The Shipping Price?

A good question and one that we are often asked. Included in the price is suitable packaging materials to send your order plus the carrier charge to us. In addition, HM Customs and Excise dictate that as we provide a service by placing the goods in the packaging and shipping, all elements are subject to VAT, which is included within shipping costs to UK and European destinations.

Damaged Goods

Although The Ultimate Party Shop Ltd is responsible for shipping and making any claim for compensation for loss or delay on your behalf, any claim will be limited to the maximum compensation allowed by the shipping method you choose. In respect of any shipment, all goods leave us in appropriate packing material and in a non-damaged state. The Ultimate Party Shop themselves will not accept liability for any claim for non delivery of goods or items deemed Broken in Transit, though will happily claim compensation or replace goods where applicable via the appropriate carrier on your behalf.

Refused Deliveries Return to Sender

Subsequent to a second or third delivery attempt by our couriers, your parcel will be returned to us as "Return To Sender". Similar and should you refuse a delivery, this would be returned to us. Such returns will mean we incur an additional carriage cost for the parcel reach us. To this end, we reserve the right to apply a £9.75 return carriage and administration fee.

Delivery Service Upgrades

Should the weight of any UK Recorded Signed or UK Special Delivery consignment be in excess of 1 or 2KG respectively in weight, we reserve the right to upgrade shipment of your order to a courier service or ask for additional monies to cover increased postage costs where applicable.